Refund policy

EzeHomez Return Policy

At EzeHomez, we take pride in offering high-quality, durable products designed to make your home life easier. Each item is thoroughly inspected before shipping to ensure it reaches you in perfect condition.

Returns & Exchanges:

We do not offer returns or exchanges for products unless they are damaged upon delivery.

If your product arrives damaged, please contact us within 48 hours of delivery with clear photos of the damage and your order details.

Once your claim is reviewed and approved, we will offer a replacement or refund depending on the situation.

How to Make a Return for Damaged Goods:

1. Email us at [contact.ezehomez@gmail.com] with your order number, photos of the damaged item, and a brief description of the issue.

2. We will review your request and get back to you within 2-3 business days.

3. Upon approval, we will provide details on the next steps for returning or replacing the damaged item.

 

Note:

Only items that are damaged during shipping are eligible for returns or refunds.

We are not responsible for any damage caused by improper installation or handling after the product is delivered.

Thank you for understanding and for choosing EzeHomez!